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Customer Success Interactive Partner at TCS

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Tata Consultancy Services
πŸ“ toronto, Canada
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Location toronto
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Posted June 16, 2026
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Commute Local Area
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Job Description

Drive client engagement as an Interactive Partner with Tata Consultancy Services. This role emphasizes managing client relationships while optimizing customer experiences in the BFSI sector.

As a hands-on Interactive Partner within TCS's Customer Success team, you will focus on leading engagements with stakeholders, especially CMOs, to meet interactive goals. Your primary responsibilities include developing marketing strategies, managing client relationships, and utilizing data analysis for strategic initiatives.

Key Responsibilities: β€’ Manage primary client relationships to ensure satisfaction β€’ Develop marketing and advertising strategies aligned with objectives β€’ Coordinate with service leads for narrative ownership β€’ Analyze data and identify trends for optimizations β€’ Advocate for customer excellence and project success

Requirements: β€’ 10+ years in sales, presales, or marketing β€’ Experience with CMOs, CDOs, and CEOs β€’ Strong skills in project management ...

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πŸ“ Location Details

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City
toronto
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Country
Canada
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Commute
Local Area

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