Primary Responsibilities

• Strategic and operational focus - establishing and leading the development and execution of our account strategy and roadmap with key expectations that drive
• Formulating and aligning strategies with operational objectives - identify process improvements and innovative tools to enhance service delivery aligned with our clients' key priorities
• Establishing trusted and consultative customer relationships with senior executives in clients
• Creating C-suite and Sr. Leader client relationships across our client business units to build upon our value creation and drive significant sources of incremental revenue and new opportunity development within all client BU's we can address
• Developing strong service relationships with our customers, dealing with end-to- end operational issues and bringing the global team together to collectively own the end-to-end customer experience
• Supporting new-logo business ...