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Customer Success Executive

🏢
Ricoh
📍 London, United Kingdom
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Location London
📅
Posted June 10, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

What you will be doing

  • To act as a key support resource to internal sales teams responsible for executing a range of client focused tasks that directly contribute to a seamless and efficient sales cycle, ensuring timely execution of post-sales activities that enhance the overall customer experience.
  • Responsible for liaising between Sales and key business department including Order Processing, Credit Control, and Supply Chain, to coordinate and optimise workflows that elevate Support the Ricoh's commitment to customer success by anticipating needs, removing obstacles, and ensuring a positive post-sale experience.
  • To align and collaborate for an enhanced customer journey from order placement through fulfillment, enabling sales teams to concentrate on strategic customer engagement, relationship management, and revenue generation.
  • Apply a customer-first and continuous improvement mindset and contribute insights that support the developmen...

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    📍 Location Details

    🌆
    City
    London
    🗺️
    Country
    United Kingdom
    🚗
    Commute
    Local Area

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