Customer Success – Spanish Portfolio

Las Rozas (On-site)

About Simplifae

Simplifae is a European leader in eProcurement and market intelligence, bringing together multiple platforms across Iberia and Poland. With AI-powered technology and deep market expertise, Simplifae enables organizations to make smarter, data-driven decisions.

Position Overview

As a Customer Success Manager (Spanish Portfolio), you will manage and grow relationships with Spanish-speaking clients, ensuring high retention, customer satisfaction, and revenue expansion. You will combine customer success and commercial acumen, acting as a strategic partner to clients while identifying opportunities to increase adoption and generate additional value.

Key Responsibilities

• Manage a portfolio of Spanish clients, ensuring strong engagement and satisfaction.
• Drive renewals and retention, proactively identifying at-risk accounts.
• Deliver con...