About Cvent:
Cvent is a leading meetings, events, and hospitality technology provider. Our comprehensive suite of solutions helps organizations plan, market, manage, and analyze their in-person, virtual, and hybrid events more efficiently. Our Client Success organization partners closely with customers to drive adoption, achieve measurable business outcomes, and realize long-term value from their investment in Cvent.
We are looking for a Client Success Advisor to join our team. In this role, you will manage a customer portfolio helping them successfully leverage Cvent to support their clients’ event programs while driving retention and growth.
What You Will Be Doing:
Own Customer Success & Account Health
Manage a defined portfolio of customer accounts, serving as their primary post-sale point of contact.
Understand customers’ event programs, business objectives, and success criteria; translate those into clear, actionable plans.
Monitor account health , including a...