Elevate your career with goeasy as a Customer Solutions Specialist. Embrace a role that focuses on customer engagement, sales, and account management in a vibrant retail environment.
As part of Canada’s largest lease-to-own business, you will build relationships and enhance customer experiences. Your role will involve understanding customer needs, communicating lease terms, and maximizing sales of financial services. You will also manage accounts, handle collections with empathy, and ensure high standards of retail operations in store.
Key Responsibilities:
• Build engaging customer relationships in person and online
• Educate customers on financial products and services
• Manage and monitor customer accounts effectively
• Uphold store merchandising standards and cleanliness
• Assist with administrative duties and delivery coordination
Requirements:
• Proven sales experience in a customer-facing role
• Strong communication and interpersonal skills
• Att...