Description
AI and Cloud adoption in Australia is accelerating, and some of the most exciting transformation is happening in Software, Media, Entertainment, Energy and Telco. These customers aren't just migrating workloads, they're rethinking their business models, launching new products, and solving problems that didn't exist a few years ago.

In this role, you'll lead a team of experienced Customer Solution Managers (CSM) who partner with these customers to turn ambitious AI and cloud strategies into real outcomes. But this isn't a pure people-management role. You'll stay close to customers yourself, stepping in to help resolve complex challenges, unlock executive relationships, and ensure your customers are getting the most out of AWS.

What sets this role apart is the breadth of what you'll own. Beyond coaching and developing your team, you'll shape how the CSM function operates in ANZ, from growing a team, to enablement and process improvement. You'll collaborat...