**Now hiring! Customer Site Service Manager (CSSM)**

Southfield, MI

BASF Coatings LLC is seeking a Customer Site Service Manager (CSSM) (Southfield, MI) to support the daily operation of BASF coatings products in customer automotive assembly plants by providing on-site technical and application oversight. Respond to customer requirements, enforce product quality/performance specification, and support new product/application development. Oversee product performance including color management, defect identification, process root causing and corrective actions implementation. Develop and support key customer relationships. Support the efforts of a BASF sales/technical team to assure value to the customer for product technical support, problem investigation, analysis, and resolution. Assure product performance meets or exceeds customer expectations and supports business growth objectives to be our customer’s supplier of choice. Control key performance indicators within pr...