Customer Services Information Guide (Contact Centre)

Employer:

Nations Recruitment

Location:

Swindon, Dudley

Pay:

£13.90 per hour

Contract Type:

Contract

Hours:

Full time

Disability Confident:

No

Closing Date:

19/06/2026

About this job

Job Category: Admin & Clerical Job location: Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council Hours per week: 37 Start date: Immediate start Salary: £13.90 per hour To answer calls from customers, using our Call Centre technologies.

To answer emails from customers using digital email technology.

To listen attentively to customer requirements asking pertinent questions to establish facts in order to gain a full understanding of the customer’s needs.

To maintain customer service standards by answering customer’s telephon...