Compensation and Bonus

Starting salary: £26,000, increasing to £26,500 after probation. Monthly bonus up to £200.

About the Role

We are looking for candidates who bring a customer‑focused approach. Previous office or contact centre experience is not essential; you will be comfortable communicating with people via phone and email. This role is office based at our Head Office in Abingdon, Oxon.

Work Schedule

Teams work slight shift patterns over a 5‑day, 37.5‑hour week to cover 8am to 8pm, with a weekend on a rota basis (approximately one every five weeks). Part‑time, school hours, afternoon/evenings or weekend schedules can be discussed.

Benefits

• Generous employer pension; up to 8% matched contribution
• Income protection & life assurance
• 25 days holiday (plus bank holidays), holiday purchase scheme, Yay Days and your birthday off
• Health cash plan, 24/7 remote GP access and Employee A...