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Customer Service Team Leader - 12 Month Fixed Term Contract
AJ Bell
๐
Manchester, United Kingdom
Location
Manchester
Posted
June 06, 2026
Commute
Local Area
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Job Description
Job Description
Join us as a Customer Service Team Leader - 12 Months Fixed Term Contract
Weโre looking for a passionate and driven individual to lead our Contributions team โ someone who thrives on challenge, inspires others, and is excited to make a real impact.
The Contributions team sits in our Client Services area and is responsible for a wide range of tasks, including:
- Overseeing and processing Direct Debit instructions
- Processing cheque payments into accounts
- Refunds of contributions and subscriptions in line with HMRC guidance
- Investigating, updating and correcting ISA and LISA annual allowances
What weโre looking for:
Weโre seeking someone who can bring energy, structure, and vision to the team. Youโll be:
- Organised and proactive, with strong time-management skills to juggle priorities and keep the team on track.
- A strategic...