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Customer Service Team Lead - Hybrid, Growth & Engagement
Custom Fleet
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auckland, New-Zealand
Location
auckland
Posted
June 10, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Custom Fleet is seeking a Team Leader for Fleet Services in Auckland to lead a multi-channel contact centre team of seven. You will ensure exceptional customer service and operational excellence while coaching team members to deliver optimal customer experiences.
Responsibilities include tracking performance, implementing process improvements, and managing recruitment and retention. The ideal candidate will have strong people management skills, a customer-centric mindset, and ideally 2-5 years of relevant team management experience.
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