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Customer Service Team Lead

🏢
MacLean Engineering
📍 Canada, Canada
📍
Location Canada
📅
Posted June 17, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Position: Customer Service Representative Lead Hand 
Location: Sudbury, ON 
Reports to: Aftermarket Sales & Support Manager 


Purpose of Role 
The Customer Service Representative acts as first contact with, and liaison between, MacLean Engineering and Customers (both internal and external), in matters related to Aftermarket Sales, Field Services, Technical Services, as well as Training and general inquiries.

Essential Duties & Responsibilities

  • In a friendlyandprofessional manner, represent MacLean Engineering as the first point of contact with our Customer (external and internal) and ensure a timely and satisfactory response to requests for product,service,or technical support and/or requests for quotation.

  • Ensure department priorities are met including safety, quality, production / delivery, and other metrics as specified by the Supervisor.

  • Assist the Manager in scheduling shifts and reso...

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    📍 Location Details

    🌆
    City
    Canada
    🗺️
    Country
    Canada
    🚗
    Commute
    Local Area

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