Description
Lana Funkhouser with Robert Half is looking for a hands-on Customer Service Supervisor/Leader to support daily client service operations in Boise, Idaho. This position combines direct customer support with light team leadership, making it ideal for someone who enjoys solving problems, staying organized, and guiding a small office-based team. The role focuses on responding to customer inquiries, managing damage-related cases, and ensuring follow-up actions are completed accurately and on time.


Responsibilities:

• Provide direct assistance to customers by handling incoming inquiries, addressing concerns, and delivering timely updates on open issues.

• Oversee the day-to-day work of a small customer service function, including guiding and supporting one team member.

• Manage damage-related cases from initial report through resolution by reviewing details, asking follow-up questions, and coordinating next steps with repair partners....