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Customer Service Supervisor

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Wawa, Inc.
πŸ“ Yorktown, United States
πŸ“
Location Yorktown
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Posted June 06, 2026
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Commute Local Area
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Job Description

As a **Customer Service Supervisor (CSS)** , you are a motivated leader who plays a key role in supporting store operations. You’ll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.

**What you'll do:**
+ Deliver outstanding customer service and resolve inquiries promptly.
+ Support and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training.
+ Lead, motivate, and train Associates to drive sales and performance during shift.
+ Ensure consistent execution of customer service programs, policies, and store technology components.
+ Manage cash processes, inventory, vendor check-ins, and store safety.
+ Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
**Benefits:**

+ We are committed to offer...

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πŸ“ Location Details

πŸŒ†
City
Yorktown
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Country
United States
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Commute
Local Area

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