Lead customer service efforts as a Cash Supervisor at Shoppers Drug Mart. Manage cashiers, ensure efficient merchandising, and uphold exceptional service standards in a community-focused store.
In this supervisory role, you will oversee cash operations, train staff, and maintain compliance with various store policies. You will ensure that cash handling practices and merchandising are executed efficiently. Your leadership will promote a positive customer shopping experience while maintaining high store standards.
Key Responsibilities:
• Manage cash and customer service functions effectively
• Train and guide cashiers and merchandising staff
• Implement loss prevention standards and maintain cash office inventory
• Resolve customer inquiries and issues as per guidelines
• Ensure shelves are organized and clean with proper product rotation
Requirements:
• Proven problem-solving skills for customer satisfaction
• Computer literate with effective time managemen...