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Customer Service Specialist (with French)

🏢
Barry Callebaut
📍 Łódź, Poland
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Location Łódź
📅
Posted June 21, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Key responsibilities:


  • Act as the main point of contact for your customer portfolio.

  • Build and maintain strong relationships with customers and internal teams.

  • Handle customer queries with ownership and professionalism.

  • Accurately process high volumes of orders in SAP.

  • Coordinate product availability and delivery timelines.

  • Validate pricing and support contract updates.

  • Resolve complaints and implement corrective actions.

  • Optimize logistics for efficient and cost-effective deliveries.

  • Take full ownership of customer service quality.
     

    • About you:

  • Bachelor’s degree or equivalent work experience.

  • At least 5 years in a Customer Service role.

  • Fluent in French and English (C1).

  • Manufacturing industry or B2B experience strongly preferred.

  • At least 5 years of SAP experience preferred.

  • Sa...

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    📍 Location Details

    🌆
    City
    Łódź
    🗺️
    Country
    Poland
    🚗
    Commute
    Local Area

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