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Customer Service Specialist (Transfer Team)
RateHawk
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Kazakhstan, Kazakhstan
Location
Kazakhstan
Posted
June 21, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Hey there!
Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, weβre passionate about travel and technology, and weβre looking for a Customer Support Specialist (Transfer Support Team) to help us keep our clients happy and our operations smooth.
Who We Are:
We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, weβd love to hear from you!
Requirements
What Youβll Do:
- Rapidly and effectively resolve client issues: Receiving and processing partner requests for online transfer bookings (order changes, booking additional services, resolving incidents) through our CRM system;
- Advise clients: Supporting partners at all stages of working with the online product (search, bookin...