At Sylvamo, we’re a team on a mission. Joining us, you’ll be helping to sustain forests and renew ecosystems, while delivering on the promise of paper to educate, communicate and entertain the world.

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Customer Service Specialist

**Position Description:**

The Customer Service Specialist works in Production, Scheduling and Distribution (PS&D) department and is responsible for a variety of functions that ensure successful production schedules are developed and maintained while keeping customer focus in mind. The candidate will work in a team based environment. The position is a Position Level (PL) 5.

**Duties and Responsibilities:**

Major areas of responsibility include, but are not limited to:

+ Support the safety, quality, engagement, and operational excellence goals of both PS&D and Customer Service. Participate in all safety related initiatives
+ Work with operations managers and the supply chain to...