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Customer Service Specialist
GTT, LLC
📍
Springfield, Massachusetts, United States
Location
Springfield, Massachusetts
Posted
May 16, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Primary Job Title
Location
Onsite Flexibility
Contract Details
Job Summary
Customer Service Specialist
Location
Springfield, MA
Onsite Flexibility
Remote
Contract Details
- Position Type: Contract
- Pay Rate: $25.00 / Hour (USD)
- Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Job Summary
The New Business Service Specialist plays a critical role in supporting a new distribution opportunity by delivering timely, accurate, and high-quality service experiences to advisors. This role is designed for a service professional who thrives in a fast-paced, customer-centric environment and is passionate about providing exceptional support across multiple communication channels. The Service Representative will provide approximately 60% telephone-based support and 40% written support (email and other sy...