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Customer Service Specialist

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Confidential
πŸ“ New York, United States
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Location New York
πŸ“…
Posted June 05, 2026
πŸš—
Commute Local Area
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Job Description

Job Summary

The Customer Service Clerk serves as a primary point of contact for customers, providing accurate information, resolving inquiries, and ensuring a positive customer experience. This role supports daily customer service operations by handling requests, processing transactions, maintaining records, and coordinating with internal teams to address customer needs efficiently and professionally.


Key Responsibilities

Customer Support & Communication


  • Respond to customer inquiries via phone, email, chat, or in person in a timely and courteous manner
  • Provide accurate information regarding products, services, policies, and procedures
  • Resolve customer concerns, complaints, or issues effectively, escalating when necessary
  • Maintain a professional, friendly, and customer-focused demeanor at all times

  • Transaction & Order Processing


  • Process customer orders, returns, refunds, exchanges, or service requests ...
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    πŸ“ Location Details

    πŸŒ†
    City
    New York
    πŸ—ΊοΈ
    Country
    United States
    πŸš—
    Commute
    Local Area

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