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Job Description
Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.
The position of Customer Service Specialist is located in our office at Manila, Philippines. This role is responsible for a variety of sales and customer support activities by providing product and service information, resolving service inquiries and problems for internal and external customers.
Key Areas of Accountability:
Responsible for all facets of assigned account management including, but not limited to, order fulfillment, open order management, service issues and resolution, while acting as primary liaison between customers and other areas of business.
Review and maintain open orders to quickly resolve delivery blocks, billing blocks, and inc...