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Customer Service Specialist

🏢
imei
📍 Frenchs Forest, Australia
📍
Location Frenchs Forest
📅
Posted June 08, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

About the role


Working in a welcoming, energetic team you will be delivering a quality customer experience via email, phone & live chat. No two calls are the same but you will ensure all customers:

  • Are supported in the latest technology for mobile and unified communications

  • Deliver exceptional customer service that ensures we are constantly maintaining world leading NPS results

  • Provide 1st level service & support

  • Ensure that our customers are always kept connected

  • Work closely with Telstra and other major tech vendors

  • Maximise their time connected with basic troubleshooting

  • Use the tools, knowledge and training to deliver imei's products in the most effective way possible.

    • This role includes a variety of other responsibilities such as:

  • Perform administrative duties and provide support to all departments

  • Maintain effective communication channels with all depart...

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    📍 Location Details

    🌆
    City
    Frenchs Forest
    🗺️
    Country
    Australia
    🚗
    Commute
    Local Area

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