About CSN Collision

CSN Collision safely repairs more than 200,000 vehicles a year, helping Canadians get back on the road with the trust and comfort of knowing their vehicle will be returned to like‑new condition. Since 2002, CSN has grown to become the leader in collision repair with 230 collision repair centres across Canada. CSN Autolab Chinook is expanding and now has a second location, CSN Autolab Glendeer, in the Calgary Automall.

Role Overview

The Customer Service Specialist is the first point of contact for customers at both locations. The specialist communicates repairs, answers questions, and resolves issues in a friendly and professional manner while keeping customers and insurers informed throughout each repair.

Key Responsibilities

• Handle inquiries from customers and vendors via phone, email, and in person.
• Maintain a professional and positive approach and provide updates throughout repair processes.
• En...