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Customer Service Specialist

🏢
Greenlight
📍 Bengaluru, India
📍
Location Bengaluru
📅
Posted June 26, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Who you are:


  • Strong organizational, problem solving and time-management skills.

  • Responsible and able to self-manage 

  • Adaptable and accountable

  • High attention to detail and accuracy

  • Able to quickly learn about Greenlight’s products, services and policies

    • What you will be doing:

  • Review and process customer support tickets related to account issues, payments, and disputes

  • Conduct account reviews, identity verification, and documentation checks

  • Escalate complex or fraud related cases

  • Log and update case details accurately in internal systems

  • Investigate issues using internal tools and policy guideline

  • Meet performance metrics like response time, resolution rate, and quality standards

  • Provide feedback to improve processes and tools

  • Effectively utilize software and internal tools to navigate customer acc...

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    📍 Location Details

    🌆
    City
    Bengaluru
    🗺️
    Country
    India
    🚗
    Commute
    Local Area

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