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Job Description
Description
Join a respected Federal Government department that plays a key role in shaping Australia’s financial wellbeing.
Customer Service Specialist
100% Work From Home | Permanent Full-Time
Comfortable with people. At ease with money. Monday to Friday, from home.
This role is a great fit if you’ve got solid work experience behind you and you’re comfortable having conversations about money. You don’t need a contact centre background - just a track record of showing up, following process, and handling whatever comes your way with a level head.
If you’ve come from banking, insurance, accounting, retail finance, government, or any customer-facing role where accuracy and doing right by people mattered - we’d love to hear from you.
You’ll be supporting Australians with financial and government enquiries on a busy inbound queue, working within clear scripts and compliance gui...