Become an integral part of our customer service team! As a Customer Service Specialist, you will engage with distributors, ensuring their needs are met with efficiency and expertise.
This role focuses on managing distributor orders and enhancing the customer experience through effective problem-solving and collaboration. You will communicate directly with multiple teams to drive timely responses to inquiries and to streamline operations. A knack for organization and a strong ability to multitask will be crucial in this position.
Key Responsibilities:
• Process customer orders through calls and emails
• Provide information on product availability and options
• Develop solutions that enhance customer efficiency
• Coordinate cross-team efforts for smooth operations
• Follow-up on orders and resolve issues proactively
Requirements:
• Bilingual: French and English essential
• Strong organization skills in a collaborative setting
• Excellent communication and...