Ad ID: J-51202
Posted on 21 Jul :12 pm
Viewed 169 times

Category: Delivery Service

Salary: Nego

Will apply for: Permanent Residence

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We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. The role involves handling customer inquiries, supporting parcel processing, and ensuring a seamless service experience across all touchpoints.

• Respond to customer inquiries regarding shipment status, delivery options, pricing, customs procedures, and service details through various communication channels.
• Assist in operational tasks including data entry, receiving, checking, packing, and handling parcels throughout the delivery process.
• Take and verify information from customers, ensuring accurate details such as addresses and item descriptions.
• Investigate and resolve customer issues and compla...