Responsibilities

• Provide customer service by tracking orders, shipments, and deliveries, coordinating with the warehouse, transportation providers, and suppliers to ensure that deadlines and conditions are met.
• Resolve issues such as delays, missing items, or returns, keep system information up to date, and ensure clear communication throughout the logistics process.

Requirements

• Bachelor's degree in business, logistics, or industrial engineering.
• At least 5 years of experience in the automotive industry in a customer service role.
• Knowledge of and proficiency in the SAP system.
• Knowledge of the IATF ***** standard.
• Fluent in English.