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Customer Service Representatives

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Madison Recruitment
📍 Whanganui, New Zealand
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Location Whanganui
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Posted June 20, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Customer Service Representative

Are you a confident customer service professional looking for your next opportunity in the public sector? We are seeking Customer Service superstars to support a busy government agency within a high‑volume inbound contact centre environment in Palmerston North.

This opportunity is ideal for people who thrive in fast‑paced settings, enjoy helping others, and remain calm under pressure. The contract offers long‑term stability with strong potential for extension or permanent opportunities.

What You’ll Be Doing

  • Answering inbound phone calls from members of the public
  • Providing accurate information and resolving customer queries
  • Logging information into internal systems
  • Managing customer interactions with professionalism and empathy
  • Navigating multiple systems in a fast‑paced environment
  • Escalating complex matters to the appropriate teams

    • What We’re Looking For...

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    📍 Location Details

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    City
    Whanganui
    🗺️
    Country
    New Zealand
    🚗
    Commute
    Local Area

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