Customer Service Representative with Greek and Spanish (Part-Time)

Join a dynamic team at CPM CX Centre , where we are dedicated to providing exceptional customer service. We are currently seeking a Customer Service Representative who is fluent in Greek, Spanish and English to become the first point of contact for our customers, addressing inquiries and delivering solutions while representing our client’s brand values.

Responsibilities

• Handle inbound customer inquiries via phone, email, and social media.
• Communicate clearly, concisely, and professionally to ensure high levels of customer satisfaction.
• Efficiently resolve customer issues and complaints.
• Develop a deep understanding of our products and services.
• Promote brand values and maintain a positive brand image.
• Maintain accurate records in Salesforce CRM.

Requirements

• Fluency in Greek (e...