BIKE24 is the one-stop shop for the fast-growing community of cycling enthusiasts, promoting green mobility. Founded in 2002, we have evolved from a specialised online retailer in the cycling sector to one of the leading e-commerce platforms in continental Europe with a focus on the premium segment. Our success concept is not only based on our product range, which is unique in terms of depth and breadth, but also on our customer-friendly service. Whenever our customers have a problem, our service team is always there to help by e-mail or phone. Whether it is changes in the order, questions about the order status, technical problems or specific product advice – the tasks are varied and our service department always finds an answer with creativity.

Your mission:

• Our customers with their diverse questions are both an incentive and a challenge for you. You are their first point of contact and problem solver.
• As a customer advisor, you will contribute wit...