Benefits:

401(k)

Dental insurance

Health insurance

Vision insurance

Seeking a full-time CSR for a fast paced office 8 am-5pm.


As the hub of all claims, CSR is responsible for speaking with the customer, ongoing customer follow up, handling service complaints, logistics of dispatching field personnel to jobs while ensures that the required Cycle Time and insurance Service Level Agreement tasks deadlines are met. The coordinator will be responsible to follow up daily with the OPS team to ensure and that all required documentation, estimates and procedures are followed according to required program guidelines.


A successful CSR will possess tenacity and thrives in a fast-paced environment. This position, in combination with the nature of this business, require the ability to juggle multiple critical requests and react with appropriate urgency to situations that require quick turnaround and take effective action without kn...