Customer Service Representative - Western Cape (CPT)

Position summary

• Job category: Customer Service
• Location: Western Cape
• Contract: Permanent

Introduction

TRACKER requires the services of two Customer Services Representative for the Western Cape region. The successful candidates will be responsible for all related sales support duties for the Cape Town Sales Support Department.

• Process sales contracts received from clients, sales consultants and business partners
• Scheduling of fitments for Tracker, Fitment Centres and Inhouse technicians
• Scheduling of Business Service Requests as and when required
• Moving of technicians scheduled jobs as required
• Maintaining efficiencies of technicians scheduled jobs
• Follow up on loading of contracts sent in by Brokers, Dealers, Fitment Centres and Sales Consultants
• Provide stat...