Description We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently. This is an excellent opportunity to contribute to the success of a non-profit organization while showcasing your communication and problem-solving skills.

Responsibilities:
• Handle incoming customer inquiries with professionalism and provide prompt resolutions to their concerns.
• Process customer orders accurately while maintaining attention to detail.
• Collaborate with other team members to ensure seamless communication and customer service delivery.
• Manage both inbound and outbound calls, addressing customer needs effectively.
• Maintain accurate records of customer interactions and transactions.
• Provide product and service information to customers in a clear and concise manner...