Description We are looking for a Customer Service Representative to support a non-profit organization in Waukesha, Wisconsin through responsive and attentive customer interactions. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping others, managing service requests efficiently, and maintaining accuracy while handling a steady volume of calls and order-related tasks. The person in this role will serve as a key point of contact for incoming inquiries and will help create a positive experience for each customer.

Responsibilities:
• Respond to incoming customer calls with care, providing clear information and timely assistance.
• Enter customer orders accurately and update records to ensure information remains complete and current.
• Handle a mix of inbound and outbound communication to address questions, confirm details, and resolve service needs.
• Support customers with order-related issues by researching concerns a...