Customer Service Representative (Voice and Non Voice)

Alorica

On-site - Quezon City No Exp Required Bachelor Full-time

Job Description

• Assist customers with inquiries via voice and non-voice channels.
• Provide product and service information to customers.
• Resolve customer complaints and issues effectively and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.

Employee Recognition and Rewards

Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Professional Development

Job Training

Requirements

• Educational Qualifications: At least High School Graduate for Old Curriculum and Senior High School Graduate for New Curriculum
• Experience Level: No experience required, entry-level position. <...