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Customer Service Representative

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TCC Group
📍 United Kingdom, United Kingdom
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Location United Kingdom
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Posted June 08, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Title: Customer Service Representative


Industry: Financial Services, Life & Pensions


Type: Full time, Permanent


Location: Norwich


Salary: £25,000 per annum plus benefits


Start Date: As soon as possible


The Role:

  • You will be handling a mix of inbound and outbound calls, emails, and written requests, aiming to resolve queries first time and in the right way.

    • Essential skills and experience:

  • Experience in working within financial services, ideally in life and pensions.

  • Experience in speaking to customers about their life and pension policies, confidently, and with empathy. Taking ownership, making sure every customer feels heard and supported.

  • Great communication skills and a natural ability to listen.

  • A calm, customer-focused approach, even when things get busy.

  • Strong attention to detail and a...

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    📍 Location Details

    🌆
    City
    United Kingdom
    🗺️
    Country
    United Kingdom
    🚗
    Commute
    Local Area

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