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Customer Service Representative

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TCC Group
πŸ“ United Kingdom, United Kingdom
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Location United Kingdom
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Posted June 08, 2026
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Commute Local Area
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Local Opportunity Near You!

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Job Description

Job Title: Customer Service Representative


Industry: Financial Services, Life & Pensions


Type: Full time, Permanent


Location: Norwich


Salary: Β£25,000 per annum plus benefits


Start Date: As soon as possible


The Role:

  • You will be handling a mix of inbound and outbound calls, emails, and written requests, aiming to resolve queries first time and in the right way.
  • Essential skills and experience:

  • Experience in working within financial services, ideally in life and pensions.

  • Experience in speaking to customers about their life and pension policies, confidently, and with empathy. Taking ownership, making sure every customer feels heard and supported.

  • Great communication skills and a natural ability to listen.

  • A calm, customer-focused approach, even when things get busy.

  • Strong attention to detail and a...
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    πŸ“ Location Details

    πŸŒ†
    City
    United Kingdom
    πŸ—ΊοΈ
    Country
    United Kingdom
    πŸš—
    Commute
    Local Area

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