Customer Service Representative (Onsite)

Role Overview



We are seeking motivated individuals to join our customer support team. This role requires handling inbound inquiries and providing solutions.



Setup: 100% Onsite

Shift: Rotational (including night shifts)

Location: Taguig, Metro Manila



Minimum Qualifications



Education: Open to Senior High School (SHS) graduates.

Experience: Open to fresh graduates. No experience required.

Communication: Clear verbal and written English skills.

Computer Skills: Basic knowledge of MS Office navigation.

Typing Speed: Minimum 30 words per minute.



Key Responsibilities



* Answer incoming customer calls and chats promptly.

* Resolve product, billing, or service complaints efficiently.

* Guide users through basic technical troubleshooting steps.

* Update customer information accurately in the databas...