Customer Service / Administrative Representative
Pay: $20–$22/hour
Schedule: Monday–Friday, 9:00 AM – 4:00 PM
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Position Overview
The Customer Service Representative is responsible for providing high-quality customer support and administrative assistance. This role involves handling customer inquiries, processing orders, managing accounts, and ensuring accurate and timely communication to support customer satisfaction and business operations.
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Key Responsibilities
• Answer and manage incoming customer calls, emails, and inquiries in a professional and timely manner ?
• Assist customers with order processing, order status updates, and product/service information
• Generate, enter, and process customer orders accurately
• Prepare and issue invoices, ensuring accuracy and timely delivery
• Maintain and update customer accounts, including financial and order-related information
• Investigate and resolve customer complaints efficiently to ensure satis...