Customer Service Representative

Location: Scotia, NY (Fully Onsite)

Work Hours: 8:00AM – 4:30PM M-F

Job Type: Temp-to-Hire

Compensation: $20 - $25/hr.

 

Job Summary:

We are seeking a customer-focused Customer Service Representative to support client accounts from order placement through production and delivery. This role is ideal for someone who enjoys helping customers, coordinating orders, and ensuring a smooth, positive experience from start to finish. While this position includes some billing-related support, the primary focus is customer service and job coordination.



Key Responsibilities

• Serve as the main point of contact for customer inquiries via phone and email


• Assist customers with questions related to orders, pricing, timeline...