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Customer Service Representative
Robert Half Office Team
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Rochester, United States
Location
Rochester
Posted
June 24, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Description We are looking for a Customer Service Representative to support a manufacturing operation by delivering timely and attentive assistance to customers. This Long-term Contract opportunity is ideal for someone who communicates clearly, handles service requests efficiently, and enjoys working in a fast-paced call center environment. The person in this role will help manage customer inquiries, process orders accurately, and contribute to a positive service experience across inbound and outbound interactions.
Responsibilities:
β’ Respond to incoming customer calls with care, providing clear information and effective support.
β’ Place outbound calls as needed to follow up on requests, confirm details, or resolve outstanding service issues.
β’ Enter customer orders into company systems with close attention to accuracy, completeness, and timing.
β’ Address questions related to products, order status, and general service needs in a courteous and solution-focused mann...
Responsibilities:
β’ Respond to incoming customer calls with care, providing clear information and effective support.
β’ Place outbound calls as needed to follow up on requests, confirm details, or resolve outstanding service issues.
β’ Enter customer orders into company systems with close attention to accuracy, completeness, and timing.
β’ Address questions related to products, order status, and general service needs in a courteous and solution-focused mann...