Are you someone who loves helping people, stays cool under pressure, and enjoys variety? Whether you're guiding someone through a power outage, responding to an urgent request, or providing calm, clear answers to everyday questions, you'll be at the heart of our frontline support. We are looking for customer-focused people to be a part of a rotating roster covering evenings, weekends, overnight and day shifts.
We pride ourselves on delivering exceptional customer service, so this is all about you! As long as you up for learning, we will provide you with extensive training, so you are well equipped and set up to handle incoming requests from customers.
You'll work in a dynamic environment where no two shifts are the same - whether you're chatting with customers on the phone, responding to digital enquiries, or liaising with network controllers and field crews to help resolve faults.
About us
Passionate, curious, and innovative are a few words that describe our people. We ar...