π Local Job Near You
Customer Service Representative
AAL Milktea Supply
π
, nueva ecija, philippines, Philippines
Location
, nueva ecija, philippines
Posted
June 19, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Mga Responsibilidad / Gawain
- Tumanggap at sumagot ng tanong o concern ng customer via phone, email, chat, o social media β tungkol sa produkto/serbisyo, orders, status, policies, etc.
- Tumulong sa pag-proseso ng orders, returns or exchanges, billing o payment issues kapag applicable.
- Magbigay ng tamang impormasyon β product features, promos, availability, company policies, o anumang tanong ng customer.
- I-document lahat ng customer interactions and transactions sa system / CRM / logs β complaints, resolutions, follow-ups, etc.
- Mag-resolve ng issues or complaints β gamit ang company procedures; kung hindi kaya, i-escalate sa tamang department para ma-handle.
- Makipag-coordina sa ibang departments (sales, logistics, technical, etc.) kung kinakailangan para ma-fulfill ang order, refund, or customer request.
- Maging maagap at mag-follow up sa customers para siguraduhing naayos ang concern nila at satisfied sila.