Qualifications



Highschool and College graduates with no BPO Experience

Average communications skills

Willing to work on-site.

Amendable to any given schedule

A team player

Can work ASAP.



Job Description



Handle mileage plus reservations and queries.

Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor.

Ensure accurate documentation of customer profiles/reservations.

Handle customer complaints and provide first time resolution.

Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems

Keep all company information which includes customer information confidential and secured.

Join and enjoy the following benefits:



-Allowances



-Night Differentials



-HMO...