Job Description
The Customer Service Representative plays a key role in supporting sales by delivering exceptional customer care and operational support. In this position, you will help drive sales growth by providing effective solutions, managing customer expectations, and ensuring a high level of service for both internal teams and external customers.
This role requires strong attention to detail and the ability to manage multiple priorities while working within systems such as Salesforce and SAP.
Key Responsibilities

+ Provide day-to-day customer support to both internal and external stakeholders

+ Partner with sales teams to support account activities and drive business growth

+ Accurately process orders, resolve issues, and manage customer inquiries

+ Utilize Salesforce (CRM) and SAP (ERP) systems to maintain data integrity and ensure efficient workflows

+ Proactively communicate with customers and internal teams to manage expe...