Customer Service Representative (Manual Solutions)

Duration: Permanent

Servaada is Wipro UK entity, authorised by the Financial Conduct Authority (FCA), the UK financial services regulator, to undertake regulated activities on behalf of its clients, as an outsourced service provider.

About the Role:

Servaada, a Wipro company is looking for a Customer Service Representative (Manual Solutions) with previous experience in customer and client services.

We are looking for an individual who is eager to develop their knowledge of life and pension policies while delivering excellent customer-focused service. Working within a fast-paced team, you will be responsible for completing calculations accurately and efficiently using a variety of systems and manual methods where required.

The role involves carrying out basic analysis, processing calculations in line with governance standards, and meeting expected accuracy and productivity target...