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Customer Service Representative
Robert Half Office Team
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Lombard, United States
Location
Lombard
Posted
May 08, 2026
Commute
Local Area
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Job Description
Description
We are looking for a Customer Service Representative to support a manufacturing organization in Lombard, Illinois. This Long-term Contract opportunity is ideal for someone who communicates clearly, handles customer concerns effectively, and enjoys resolving issues in a fast-paced service environment. The person in this role will assist callers with program-related questions, document interactions thoroughly, and help ensure a positive customer experience across phone and email channels.
Responsibilities:
β’ Respond to inbound customer calls promptly while maintaining a courteous, detail-oriented, and solution-focused approach.
β’ Investigate customer questions related to photo enforcement programs and provide accurate, easy-to-understand information.
β’ Record detailed and precise notes from each customer interaction in the appropriate system on a daily basis.
β’ Bring complex or sensitive customer concerns to the attention...
We are looking for a Customer Service Representative to support a manufacturing organization in Lombard, Illinois. This Long-term Contract opportunity is ideal for someone who communicates clearly, handles customer concerns effectively, and enjoys resolving issues in a fast-paced service environment. The person in this role will assist callers with program-related questions, document interactions thoroughly, and help ensure a positive customer experience across phone and email channels.
Responsibilities:
β’ Respond to inbound customer calls promptly while maintaining a courteous, detail-oriented, and solution-focused approach.
β’ Investigate customer questions related to photo enforcement programs and provide accurate, easy-to-understand information.
β’ Record detailed and precise notes from each customer interaction in the appropriate system on a daily basis.
β’ Bring complex or sensitive customer concerns to the attention...