Staffline are Hiring

New Full-time, Permanent Job vacancy

We are keen to speak with Customer Service representatives.

Experienced as a CSR in a fast-paced manufacturing setting?  Highly advantageous!
Monday-Friday, Early lunchtime finish on Fridays, Hello weekends!

Working hours

7.30am-4pm or 8am-4.30pm

In your role as a Customer Service Representative:

Working within a team, you will be managing customer orders and ensuring exceptional service delivery. Responsible for accurate and timely order processing, proactive communication with internal teams and customers, and supporting overall supply chain efficiency.

Processing customer forecasts, firm orders, and spot orders in the ERP system accurately and on time.
Provide customers with delivery confirmations, alternative scheduling options, and timely updates on shipment status.
Manage customer inquiries via email, phone, and portals, ensuring prompt resolution or escalati...