Description
We are looking for an Customer Service Representative to support resident inquiry resolution and documentation activities for a Short-term Contract position in Lakewood, Colorado.


This role focuses on reviewing questions submitted through an online portal, researching account and property details, and providing timely written updates to customers.


The ideal candidate is resourceful, organized, and comfortable working independently on repetitive tasks while navigating multiple systems to identify accurate information and next steps.


Responsibilities:


• Review incoming resident inquiries through the online portal and determine the nature of each request


• Investigate account details, property records, and related information using internal research tools and available resources


• Submit insurance policies and supporting documentation through the portal with close attention to accurac...